LUSHXTEND STUDIO

Appointment & Cancellation - POLICY UPDATE - BOOKING Delivering the best care to you is our priority, and that's why we have a cancellation policy in place that we kindly ask for your cooperation with. To secure your booking appointment, a deposit fee of $50 is required, which will be deducted from your session charges. We accept payment via Zelle, Cash App, Venmo, Apple Pay. CANCELLATION If you need to cancel or reschedule your appointment you must call at least 24 hours before your appointment and your deposit will either be refunded or pushed for a future appointment. However, providing less than 24 hours notice have to pay a $50 cancellation fee. LATE ARRIVAL We've set aside dedicated time for your appointment, so please arrive 5 to 10 minutes early. If you're more than 15 minutes late, we might need to reschedule, and the full fee will still apply. Your punctuality is greatly appreciated for next appointment. NO-SHOW POLICY You will be considered a no-show if you miss your scheduled appointment without providing any prior notice or arriving excessively late beyond the grace period. Your deposit will be forfeited. EMERGENCY SITUATIONS Allow for exceptions in case of genuine emergencies or unforeseen circumstances. In cases, the cancellation or no-show fees might be waived, showing understanding and compassion towards the client's situation. REFUND & EXCHANGE POLICY All final-sale transactions are non-refundable. We can gladly provide a service exchange or a studio gift card as an alternative.